Product Archives - ANTING by Camilla:

What’s the difference between products listed in “As Is” category and the normal range?

antingbycamilla — Mon, 15 Jun 2020 06:45:59 +0000

There a variety of different reasons why a certain design is categorised under As Is category, as stated below:

(1) Extra designs from limited edition collections/sets

(2) Samples that did not make the cut (we do alot of experimenting during the creative process!)

(3) Natural materials (pearls/shells) that have a little bit more “quirk” than what is displayed the product photos

As we use mostly natural materials in our design, no two materials will be exactly the same.

In every batch of materials, there is bound to be some pieces that are very much different than the rest in terms of colour/size/texture/shape. To uphold our quality standards and also customer expectations, we will be categorising all of these pieces under one category. This way, you will know exactly what you’ll be getting!

(4) Slightly imperfect pieces (minor discolouration/scratches etc). Any flaws will be clearly stated in the description.

All items under our as is category are strictly non exchangeable & non refundable.

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Why do some rings only come in one size?

antingbycamilla — Mon, 08 Jun 2020 13:10:45 +0000

Some rings we have only come in one size because they have open ended bands (which can be slightly stretched). As for Tallulah Pearl Ring specifically, it is crafted with a stretchable band and can fit from size US6 to US8.5.

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I got my ring size wrong. Can I exchange/resize?

antingbycamilla — Mon, 08 Jun 2020 13:04:26 +0000

We regret to inform you that all rings that are non refundable and exchangeable. Kindly ensure that you have measured & selected the correct size before purchasing. Once your size has been selected & order has been processed, we are not able to resize or accept size exchanges. For further assistance regarding sizing, reach us via email shop@antingbycamilla.com.

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How do I measure my ring size?

antingbycamilla — Mon, 08 Jun 2020 11:10:35 +0000

Our ring measurement guide has been provided on the product page. All you need is a ruler/measuring tape and string/earphones/floss. Note that the chart is in US size & measures in mm.

Tip: Be sure to take the tightest reading on the finger that you intend to wear the ring on.

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Are your jewellery suitable for sensitive skin?

antingbycamilla — Mon, 08 Jun 2020 11:00:40 +0000

Our jewellery are made from premium & high quality materials & most importantly, lead and nickel-free! Our jewellery are plated with real gold on top of sterling silver, which is known to be hypoallergenic & are generally safe for sensitive skin. However, for those who have extremely serious skin issues, kindly wear at your own risk.

ANTING is not responsible for any consequences, should there be any.

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Will I get the exact same piece as in the product photos displayed?

antingbycamilla — Mon, 08 Jun 2020 08:04:25 +0000

As most of of the materials used to make your jewellery are natural & genuine, do expect slight differences in shape, size, colour & texture – all part of the charm! Note that no two will ever the same, hence they will not be 100% identical to the product photos. However, we ensure that we handpick all of our materials with utmost care & quality in mind.

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Can I wear my jewellery everyday without taking them off?

antingbycamilla — Mon, 08 Jun 2020 06:54:11 +0000

While you certainly can wear your jewellery everyday, but for best care & to prolong the lifespan of your jewellery, it is highly recommended to remove them before shower or working out. Our jewellery are crafted with a variety of high quality gold/rose gold/rhodium plated materials, but direct & constant exposure to harsh chemicals like perfume, cosmetics, soaps, chlorine etc may affect the initial shine & lustre.

Unless it has been explicitly stated that the specific jewels are sweat, swim & shower-friendly, please adhere to the recommendations above. For more info regarding jewellery care, kindly refer to our jewellery care guide.

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